Flipping The Switch

Author: John G. Miller
Publisher: Penguin
ISBN: 0399152954
Size: 37.25 MB
Format: PDF
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In his bestselling ""QBQ!" The Question Behind the Question," Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. Now he takes readers to the next level to show how they can use the power of the "QBQ!" and personal accountability every day.

Outstanding

Author: John G. Miller
Publisher: Penguin
ISBN: 0143129929
Size: 51.25 MB
Format: PDF, ePub, Mobi
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-Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!- --Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful. Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible book John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides readers with ways to integrate them into their own work. With its pithy entries that carry significant impact, Outstanding is by turns a playbook, a guide, and an inspiration. It is filled with practical ideas that can--and should--be used every single day by individuals and teams from the boardroom to the stockroom for creating a distinguished organization with which customers and stakeholders will want to work. From the Hardcover edition.

Question Behind The Question

Author: John G. Miller
Publisher: Penguin
ISBN: 9780399152337
Size: 36.41 MB
Format: PDF, ePub, Docs
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Offers advice on developing solutions that avoid blame to address such issues as how to improve a situation, recognize individual contributions, and emphasize personal solutions in order to improve service, teamwork, and adaptability.

Personal Accountability

Author: John G. Miller
Publisher:
ISBN: 9780966583212
Size: 47.82 MB
Format: PDF, ePub
View: 519
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John Miller reveals a practical method for eliminating these unhealthy patterns from our organizations and our lives. The solution is Personal Accountability -- a concept that is lacking in the work place today. In Personal Accountability, John shows us how to practice the master principle of Personal Accountability using The Question Behind the Question, an idea that has transformed organizations and individuals alike. When we begin to apply the QBQ, we can bring to life such "Pillar Principles" as Ownership, Creativity, Trust, Courage and Integrity. Book jacket.

Qbq The Question Behind The Question

Author: John G. Miller
Publisher: Penguin
ISBN: 0143129910
Size: 34.50 MB
Format: PDF, ePub, Mobi
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From the bestselling author of QBQ! The Question Behind the Question comes a workbook to help you on your journey to embrace personal accountability. Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done. QBQ!: The Question Behind the Question, now a classic bestselling guide celebrating 15 years in print, addresses the most important issue in business and society today: personal accountability. This brand-new workbook and study guide will take you deeper into the material, allowing you to explore and absorb how to replace blame, complaining, and procrastination with personal accountability, by asking the simple question, "What can I do better next time?" Instead of, "Who dropped the ball?" "Why do they keep messing up?" or "Why do we have to go through all these changes?" you will begin to ask, "How can I improve this situation?" "What can I contribute?" and "How can I make a difference?" The perfect companion to QBQ! and a powerful tool for individuals, teams, and organizations, this deceptively simple workbook presents a bold new way to solve problems, improve teamwork, increase productivity, and pave the way for extraordinary success."

Making Yourself Indispensable

Author: Mark Samuel
Publisher: Penguin
ISBN: 1101572094
Size: 54.45 MB
Format: PDF, ePub, Mobi
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An inspirational self-improvement guide from a leader in personal and organizational accountability. Every day, we are faced with decisions from the moment we wake up until the moment we go to bed. Decisions about our families, our business, our futures. We are accountable for making decision, big and small, the cast the paths of our lives. So why do we spend so much time finger-pointing and blaming others? Mark Samuel is a master of accountability. In his book, teaches us how to go from victim to accountable and how to actually do what we say we are going to do. Taking ownership of the power of personal choice, regardless of the obstacles, means not only walking the talk but knowing what talk you are going to walk. Faced with fear of blame, fear of failure and fear of success, Samuel provides inspiration and strategy for impacting the world by achieving your goals. One of Samuel's main arguments in owning accountability is recognizing your current reality. He challenges readers to embrace certain "tools" that can place us in the right frame of mind to accept responsibility and accomplish all of our set goals both individually and as team members including: ·Compassion: in taking accountability, also creating solutions that consider the welfare of all parties involved and for the entire organization in general. ·Openness: let each member of the team, regardless of rank, have a chance to speak up and share their perspective in problem-solving ·Sincerity: acknowledge the current reality with honesty yet without judgment. Call it what it is without criticizing at this stage From identifying the common roadblocks to accountability to focusing on the factor of forgiveness in taking responsibility, Samuel shows readers how to effectively stop the cycle of victimhood and blaming and shows us how to engage in the "accountability loop," a process of pragmatic self-examination, recognition and owning, and action. Using examples from the worlds of business, sports, parables and his own life story, Samuel highly-praised accountability lessons are now available for anyone to learn from.

Accountability Now

Author: Mark Sasscer with Maureen McNeill
Publisher: iUniverse
ISBN: 9781450212229
Size: 23.45 MB
Format: PDF, Kindle
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In an ever-changing world, it is important to remember that we can control our reactions and responses to other people and the situations that arise in life. Accountability Now! shares ways we can all learn to become more resilient in the face of change, find greater happiness, and create an environment where others can learn to do the same. Mark Sasscer, founder and CEO of an international leadership consulting and training firm, relies on ten principles of personal leadership in order to teach others to take ownership for choices, decisions, outcomes, and consequences. While exploring these ten principles that encourage others to be authentic, model high performance, initiate courageous conversations, and mentor others, Sasscer shares not only the stories of over forty leaders who have faced adversity and change, but also details his own personal journey as he coaches others on how to improve their own outcomes in life. With a focus on building healthy relationships where expectations are realistic, Sasscer guides leaders of all types on a path to creating the kind of self-awareness that results in a successful professional career, peace of mind, and ultimately personal contentment.

Parenting The Qbq Way

Author: John G. Miller
Publisher: Perigee Trade
ISBN: 9780399161926
Size: 74.77 MB
Format: PDF, ePub, Docs
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Counsels readers on how to adjust approaches to parenting in order to foster better communication and discipline and shares strategies for creating a healthy family environment and imparting key lessons in responsibility.